Showing posts with label Indiana. Show all posts
Showing posts with label Indiana. Show all posts

Friday, March 27, 2015

ObamaPhone or Indiana Lifeline Assistance

So I received my "ObamaPhone" application in the mail recently. I know there is so much to talk about right now, but since I have this in front of me and there is a ton of false information and ignorance about this particular subject I think this is necessary. Also: I want to contribute to the works that actually help people on occasion - this blog is not just for me sounding off about things that are wrong.

No big info, just for reference.
Picture of the flyer that came with my application. I wanted to show you the application, but I could not come up with a way to show you, Gentle Reader, what I wanted to show you without displaying personal information. 
They are cracking down on fraud and abuse on both corporate and individual levels. Do not falsify anything on your application.

Let me say right now that there is nothing wrong with needing a lifeline phone. They will only ask you about how you qualify, not about how or why you believe you need their phone. Even if your situation is okay but perhaps subject to cataclysmic change it is something you should consider. Maybe your need is obvious and undeniable. Maybe everything is fine today, but the finances are out of your hands. Maybe it will only take one big couple fight to find you in desperate need of a phone. Maybe you are at home taking care of a parent that uses access to cars, phones and whatnot to control you and your business. Only people that could really need one are even eligible, so do not let internalized classism keep you from help you need no matter why you need it. 

My application came to me though my health coverage. I am disabled so I have the state's health program. You can see if you are eligible for Indiana's Lifeline Assistance program here at Safelink. As with all things "free" it comes with ad offers and such, but you can opt out of most of them. But I am getting ahead of myself. 

You can apply straight up at the website above if you do not receive a pre-approved application in the mail. (Note: that approval only lasts a few days, so use your application right away if you receive one.) You can also apply at your local library. If you are having extreme trouble, you can apply over the phone, but they do save that for folks having trouble with the process.

The application I received is in English on one side, Spanish on the other, and I think they have other language options at the web site. All I had to fill out was my name, address, last four Social Security number digits, and a contact phone number if you have one. There is also a box to check if your address is temporary. 

Next you pick your plan. The choices are 68 minutes a month, 125 minutes a month, and 250 minutes a month. Each plan comes with different options. The most important one is that the 68 and 125 plans have roll over/carry over minutes, whereas the 250 plan does not. The first couple of months have bonus minutes, and my offer included free calls to my docs even if my time is used up. Speaking of, you can of course buy SafeLink cards to extend your time if you have used it up for the month.

Once you get though that, you have to swear under penalty of perjury that you belong to the plan they believe qualifies you and a handful of other statements like that a qualifying household can only participate in the plan once. If you have trouble reading small print I definitely recommend using the website so you can use your browser options to size the text to your comfort level and ability.

That is it. You can fill out the paper application, go online, call their question line, fax it. As my own application progresses I will update this article. I am happy to say that the process seems to be fairly easy so far

Updates will go here. Corrections to the above, if needed, will be added where appropriate and clearly indicated.

  • This process immediately showed itself to be a government program, in that it is difficult to navigate in ways that only the government can produce (and I mean in general, no offense to the current administration).
  • I filled out the paper application so I could walk through it in this article, but my plan was to go online to file. However, the first thing Safelink wants is your "enrollment ID." Guess what? There is no such thing labeled on the application. There is a member ID, and promo code, and a bar code, but no such number labeled.
  • My call to the help number at the bottom of the paperwork was promptly answered, filling me with false hope. The support personnel on the other end of the line was difficult to hear, and stuck to a script which did not answer my question at all. At one point there was an indication that it might be my insurance number (my qualifying program), but that is also used as my "member ID" and was not usable as my "enrollment ID." So that was a 14 minute exercise in futility.
  • I could not start a fresh application because their web form would not accept my hyphenated last name. Later even the tech support agent helping me had trouble and even asked me if I had changed it on my government paperwork. (Yes, I did, sexist coder that wrote this form, I did.)
  • Next is my call to the help line listed on their web page. They have separate numbers for account help and tech support. The line is automated at first and is designed to help without connecting you to a real person. I needed a live person. It took two minutes to get connected to live help, which is not bad in my experience.
  • Again, the script given to assist customers was almost the opposite of help. It took another thirty two minutes to suss out that the only way to get past the lack of "enrollment ID" and the last name business was to apply over the phone. Now, the person I actually dealt with was heroic in trying to stick to the script. She also actually wanted to and eventually did help.
  • At one point I had to give the "I have worked in tech and tech support, I would not be bugging you if anything I could try worked!" speil. 
  • It was assumed I wanted the 250 minute plan, the others were not mentioned.
  • Applying over the phone is tedious, repetitive and irritating. If you can use any other method, I recommend quite strongly that you do so.
  • So now the wait is on! 7 to 10 business days should produce an Indiana Lifeline Assistance handset...

Thursday, May 30, 2013

The Fault In Our Stars

I am able to do some odds and ends around the house today, so I give to you my Goodreads review of #TFioS as a meager offering. It feels good to post more often, and I am doing my best to do just that as I can. I want to delve further into this book regarding disability, chronic pain and other issues here soon. Right now we are still passing it around at home and starting some really good discussions together.


The Fault in Our StarsThe Fault in Our Stars by John Green
My rating: 5 of 5 stars

Thank you, John Green for a great book, and a piece that my daughters and my menfolk and I could all share. Thank you for the community and other efforts you and your's maintain and nurture.

As I was reading TFiOS, I could have sworn that a Spoonie wrote it. I could have sworn that the author must have personally experienced certain health events to have written them so well. Some of the specifics of being chronically ill, of disability, of unrelenting physical suffering are very well described - along with the emotional, familial, and social baggage it can bring. Unlike most works that deal with these issues, this is not made the center of the universe of the characters, which is a welcome uniqueness.

I recommend The Fault in Our Stars highly, but to enumerate why would be to take apart something you should be able to enjoy whole first.

So far, half of the Family here has read it and we all are very taken with it. It has sparked ongoing talks about exactly what constitutes Young Adult fiction - in a content sense, not in a subject sense. What happens to the characters in here happens to kids, and it is handled in what feels like a very real, honest way.

We will discuss this book here at home for a long time, I think, and that is a great thing.

Note: this was written on a brain fog day. Please pardon the irony of a review that is itself so poorly written for a book that is so well formed.


View all my reviews





Tuesday, October 30, 2012

Welcome Back

Hallo, welcome back! Things have been busy lately, and I have neglected my charge here. For that, I apologize. Good news for the blog: I am back in semi-professional patient mode, and that has given me quite a lot of material.

I never stopped writing, but I caught a vicious case of the Little Hater:


I am sure you know what I mean. So I have virtual reams of stuff written, almost none of it fit for public consumption, I thought. Turns out, a lot of it is all right, and if it is still relevant in any way I am going to share it with you.

The political landscape is malicious and confusing. I am more likely to talk about issues than politicians, except in the case of the special folks we have running out here in Indiana: Mike Pence and Richard Moudock.

Strap in! Around these parts, it is about to get interesting.

Thursday, June 23, 2011

Wheelchair Innovation by Teens in Plainfield

Every once in a while, I get to write about something cool and fun and human. This is one of those times. 

According to the articles listed below, Stephen Scholl is a senior at a local Plainfield, Indiana high school. He participates in a recycling program that has been wildly successful at his school. In an article about his Life Skills class and classmates – a fellow student saw a picture of Stephen and a need he could fill. Tim Balz and companions got together to build Stephen a powered chair to replace his manual one. This would make many aspects of Stephen’s life easier, including collecting recycling.

This effort has grown well beyond both teens and their friends and family. I found this story through a link sent to me by D, here at the IndyStar.The comments are surprisingly civil for the Indy Star (as of my reading of them), but one should probably exercise caution anyway. Besides the local paper of record, this also received coverage from at least one local news station, WTHR.
This is also a good article, although the comments are a little more problematic as some of the commenters are unfamiliar with “people first language” and poorly defend the author’s use of the phrase “wheelchair bound.”

This has grown into Wheelchairs for Special Needs. If you go to the linked Facebook page you can get caught up on their current and past efforts, and find out where you can help. From the comments at the IndyStar article: “I received an e-mail back from Josh Duke, the author of this story. He said that if anyone is interested in donating to Freedom Chairs, they can contact Tim Balz directly at wheelchairsforspecialneeds@gmail.com

From the Facebook page: “Great News! It turns out that we are [allowed] to accept donations. The only issue is that we cannot give tax deductions at this point in time. We will soon set up a method for you to be able to donate!”

Enjoy your day!

Tuesday, June 14, 2011

SmartAss Commentary: Liberal Crip Goes to the Gun Show

The Indy 1500 has a terrible web page – there is very little you can do there but find out the dates of upcoming shows, sign up for a mailing list and $1 off $10 admission, and see some photos of previous shows. However, it is a decent show as far as I can tell. I had a decent time there. I want to talk about my own gun history, some of the social issues at the gun show, and the accessibility for people with disabilities.

I should probably spell a few things out here before we get started. I am a Second Amendment liberal. I believe in both state protection via police and sheriff departments and self defense. I find the arguments about the intent of the Second Amendment to be more semantic than practical. When the Bill of Rights was created, the gun was simply a tool of survival in early American culture, as in many others. Small, unfunded local defense militias depended on each member to have their own arms. They did, both for hunting and defense. So I find that if a person has a solid answer to the separation of militia and culture – that answer may well be their opinion on the matter rather than a historical fact.

I grew up around gun folks. My mom’s first husband (my adoptive dad or ADad*), her father and several of her brothers all served in the military. The first gun stories I heard were from ADad as he explained the AK scar he acquired in Vietnam. He was shot in the shoulder by a [enemy combatant – I will not use the word he used] and he returned fire, killing the man. My mother was very anti-gun. My grandfather and multiple uncles were enlisted military men. My husband was a military kid, and very comfortable with guns. My boyfriend grew up in a rural social network that was also very easy with firearms – his father was a police officer and is now a correctional officer.

I am intimidated by guns. I am also proficient in their use. I am not a pleasure shooter – you know, the folks that can relax by going to the range for an hour. I cannot get away from their purpose. When aiming at a target, all that is on my mind is why I would be doing this for real – to end the life of another living being. The moral weight and sadness of that is always on my mind if a gun is around. There is no pleasure for me in being able to put six forty-four caliber bullets in a three inch diameter circle.  I can, and do, shoot very well. I hope to never actually need to do so. I do have fun with AirSoft weapons, though – they shoot soft BB-type ammunition powered by gas or springs or batteries.

Now that you know some of my gun history, time for the gun show! (Do I kiss my wimpy biceps here? Probably not…)

Admission was $10, you received a $1 off coupon if you were on their mailing list. Security appeared heavy, but was actually very light. Police were all over the place, as security and patrons. Loaded weapons were not permitted, although we were simply asked if we had any. D had a pistol that needed the sights repaired, and he was directed by the ticket takers to a booth where his pistol was strategically fitted with plastic zip strips to prevent it from being useable. If a patron was found to be carrying a firearm without this treatment, the penalty was immediate ejection from the premises.

Recording devices were not allowed. Although that made writing this piece much more difficult, I followed the rule. Honestly, other than catching someone in the act and ejecting them, there seemed to be no other way of enforcing that rule in this day and age of cell phone cameras, PDAs, and micro cameras.

The building itself (a part of the Indiana State Fairgrounds) was perfectly accessible. Accessibility issues included florescent lights, no scent policy, lots of random noise (no, no gunfire, except on the soundtracks of some videos being shown), and no quiet areas. While some of the table-made aisles are more narrow than others they are still passable in my manual wheelchair… except when some jerk vendor decided they need to set out yet more product, and pushed out over the ends of their tables, or shoved their long gun cases 6-12 inches out into the walk way, or put up spinning displays that eat half of the available aisle space. Arg! 

TL;DR: the building and the planning covered some accessibility basics, but some of the vendors were terrible about it!

There were several areas where one could buy snacks and drinks. Two were permanent booths, and one was more of an open café - larger with displays and seating.

Not every person at the gun show is straight off of People of WalMart. Most folks are dressed in casual middle class or rural attire. The clear majority of attendants were white males. Attendants that appeared to be African American or women were not the majority, but were numerous enough to not be surprising - which may surprise some of you. Obviously disabled folks like me were numerous in chairs or scooters, and there were a comforting amount of cane-users.  A lot of families were in attendance. The vendors were overwhelmingly male, around middle-aged and white.

I have never been to a gun show that did not have some vendors peddling hate. I have spent entire gun shows feeling like I would get shot if I talked about my politics. I was really surprised at the small amount of hate on sale at this gun show. While one pro Nazi booth is too many, there was only one at the show. I saw maybe three booths with small collections of Nazi memorabilia. I sat and stared at the Nazi booth for a while, dumbfounded. This booth was shoved into a corner where it was easily avoided, we almost missed it. They had mouse pads, t-shirts, bumper stickers, jewelry and accessories.

There was a lot less First Nations appropriation than I expected from my previous experience. The generalized, white washed “Native American Aesthetic” is very popular among the survivalist, hunter, preparedness, and gun cultures. There was one booth that was using a dream catcher motif to raise money for disabled children to enjoy outdoor sports and experiences, I think.

Of course, there was a Tea Party presence, but far less than I had feared. One vendor had walls of vitriolic bumper stickers accusing President Obama of just about every thing you can imagine. Someone had passed around flyers I saw at several booths with showed a picture of the President and the First Lady saying “I’m with stupid.” There was one booth selling anti-UN pins, copies of the national and state constitutions with wild interpretations of them. I have copies of them, and may write about those booklets specifically at some point.

 

You have not really thought this stance through, have you?

(Picture description:  a small, round lapel pin or button showing the blue UN emblem, surrounded with a red circle and divided by a red line from upper right to lower left. The intended message is clearly "NO UN.")

As a liberal, all the hate, appropriation and ignorance made me feel threatened, angry, sad, and deeply uncomfortable. Parts of it were like walking back into the Bush administration, were disagreement was equated with treason and only violent, blind patriotism was an acceptable response to any slight at all. But it was much, much better than my previous experiences at gun shows. I do not think that some improvement is enough, to be sure. It does make me happy to see improvement though, and I want to encourage that improvement.

I did not patronize the hate-booths, and still felt fairly free to shop. I picked some targets for AirSoft practice, some great medical stuff (a brass mortar and pestle, glass bottles and tubes, and first aid supplies), two really well priced pieces of luggage, and some camping supplies. I did pick up some of the materials, including the more fantastic stuff to share with you. This included a flyer for an organization that is fighting for you to keep your right to .50 cartridges, an application for the Sons of Confederate Veterans (yes that is exactly what you think it is), the Indiana Citizens Volunteer Militia, advertisements for NRA courses and retreats, flyers for militaria shows, Indiana Gun Owners pamphlets, and material on the Oath Keepers…

*I have a total of three dads: my biological father, or BDad; my mother’s first husband who adopted me when I was five, ADad, and my mother’s second husband (now divorced), ExSDad (ex-step-dad). Also, my mother’s first husband remarried, so I also have a step-mom out there, SMom. Of the five, ExSDad and I have the best relationship, and he is the one I would call in an emergency.